Frequently Asked Questions


Question Answer Additional Information

How to locate the Palabora Questionnaire

Follow the step set out in the document under additional information.

Please open the supplier login document here.


Do I need a DUNS number?


A DUNS number is not required to register or use SAP Ariba. However, your customer may require a DUNS number in a Customer Requested Profile or Supplier Registration Questionnaire.


DUNS number is a unique, nine-digit, numeric identifier issued by Dun & Bradstreet, Inc. (D&B). DUNS numbers are used to maintain accurate and timely information on millions of global businesses. Lenders and potential business partners can reference business credit files tied to your DUNS number to predict how reliable or financially stable your company is.

  • Customers can learn about your company and make informed decisions about whether or not to work with you as a supplier.
  • You will only use a DUNS number on SAP Ariba when interacting with North American companies.
  • Once you add a DUNS number to your account, no other account may use that same DUNS number.

If you added a DUNS number during registration and need to remove or change the number see, How do I update my company's D-U-N-S number?